FAQ

Q1: Is RelaxWave™ safe for daily use?
Yes. RelaxWave™ is designed for gentle daily use on the scalp. Most customers use it five to ten minutes per session, one to two times a day.

Q2: Can I use it in the shower?
Yes. RelaxWave™ is water resistant and safe to use in the shower. Do not fully submerge it in water for long periods.

Q3: Does it help with hair growth?
RelaxWave™ is not a medical device and cannot guarantee hair growth. However, improved scalp circulation and reduced tension can support a healthier environment for hair.

Q4: How long does the battery last?
On a full charge, RelaxWave™ can typically be used for several sessions before needing to be recharged. Many customers charge it once or twice a week depending on how often they use it.

Q5: How long does shipping take?
For customers within the United States, orders usually arrive in 3 to 7 business days. International orders can take 7 to 14 business days. You will receive a tracking link once your order is shipped.

Q6: Do you offer a guarantee?
Yes. We have a 30 day money back guarantee. If you are not happy with your RelaxWave™ for any reason, you can contact us within 30 days of delivery for a refund or exchange.

Q7: Will it tangle my hair?
RelaxWave™ has soft massage nodes that are designed to be gentle on hair. For very long or curly hair, we suggest using it slowly and steadily, and starting at the ends or using it with conditioner or shampoo in the shower.

Q8: Who should not use this product?
If you have open wounds, skin infections, or any medical condition that affects your scalp or circulation, talk to your doctor before using any massaging device.